Shipping policy
Shipping Policy
Thank you for shopping with Thinkwise Kids! Here's everything you need to know about how we get your order to you.
Order Processing All orders are processed within 1–2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with your tracking details once your order has been dispatched.
Estimated Delivery Times Once your order has been processed and dispatched, estimated delivery times are as follows:
- 🇺🇸 United States: 7–14 business days
- 🇬🇧 United Kingdom: 7–14 business days
- 🇨🇦 Canada: 7–14 business days
- 🇦🇺 Australia / 🇳🇿 New Zealand: 7–14 business days
- 🌍 Rest of World: 7–14 business days
Please note delivery times are estimates and may be extended during peak seasons, holidays, or periods of high demand. We appreciate your patience.
Shipping Costs Free shipping is available on all orders. No minimum spend required.
Order Tracking Once your order is shipped you will receive a tracking number via email. You can use this to monitor your delivery at any time.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe please contact us at [your email] and we will investigate immediately.